Eagleby Outsource China

Buildings

Sentinel Lift

An elevator that knows who you are, hears what you need and handles the worst day.

Smart elevator intelligence: face and badge recognition for touchless, permission-aware calls; voice commands in any language; and an emergency brain that detects distress, talks to the people inside and coordinates the response.

from lobby to floor for registered users
0 touches
to a live operator on any emergency
< 90 s
fewer unplanned stoppages with predictive maintenance
31%

A moment with Sentinel Lift

A resident steps in and the car already knows her floor. A visitor says "reception, please" and the doors close. At 02:14 the car stops between floors with a person showing signs of panic; the system calms them, calls the operator with a live feed and status, and dispatches the technician with the fault code already in hand.

The problem it removes

Elevators are the most used machines in a building and the least intelligent: buttons for everyone, no idea who is riding, and an emergency button that rings a phone somewhere..

Recognition-based calls — placeholder photo01 / 06

Capability 1

Recognition-based calls

Face, badge or phone recognises the rider and calls the car to the floors they are allowed to reach. Visitors get time-boxed access.

Voice control — placeholder photo02 / 06

Capability 2

Voice control

Say the floor, the company or the person. Works for wheelchair users, people carrying things and anyone who would rather not touch a panel.

Emergency handling — placeholder photo03 / 06

Capability 3

Emergency handling

Detects falls, collapse, trapped passengers, smoke and aggression; opens a voice and video channel, informs occupants, and runs the building's evacuation rules.

Predictive maintenance — placeholder photo04 / 06

Capability 4

Predictive maintenance

Vibration, door cycles, motor current and ride quality are scored continuously; faults are predicted and ranked before they stop the car.

Flow optimisation — placeholder photo05 / 06

Capability 5

Flow optimisation

Destination dispatch tuned to real traffic: morning up-peak, lunch, deliveries, events.

Privacy by design — placeholder photo06 / 06

Capability 6

Privacy by design

Recognition runs on the car controller; templates are encrypted and revocable; a visitor can always use the panel.

How it works

Sense. Understand. Decide. Act.

  1. 01SenseCameras, radar, microphones, environmental and access sensors — chosen for the space, not the brochure.
  2. 02UnderstandVision and speech models run on an edge gateway in the room, so nothing waits for the cloud and nothing leaves it without consent.
  3. 03DecideScene rules and safety policies turn detections into decisions: escalate, notify, actuate, or stay quiet.
  4. 04ActLights, locks, motors, doors, screens, speakers and people — through open protocols and one operations console.

Operations

One console. Every event, with its evidence.

Live status, detections with the clip or image that triggered them, who was notified and what happened next. Per room, per car, per gate, per site.

Sentinel Lift operations console — placeholder photo
Specification · EG-03
SensingIn-car camera with on-device inference, mic array, load cell, 3-axis vibration, door and motor sensors
ComputeCar controller with NPU; building server for dispatch and identity
IdentityFace, RFID/NFC badge, BLE phone, PIN fallback; GDPR-ready consent flows
IntegrationOEM controllers via CANopen/Modbus/OPC-UA, access control, BMS, fire alarm, VMS
RetrofitWorks with most traction and hydraulic lifts without replacing the drive

Integrations

  • KONE
  • Otis
  • Schindler
  • Mitsubishi
  • Honeywell
  • Siemens Desigo
  • Genetec
  • Lenel
  • Milestone
  • OPC-UA

Deployments

Where it goes to work.

Residential tower deployment — placeholder photo
01

Residential tower

Resident recognition, delivery-rider visitor passes, quiet-hours operation, elderly-fall detection in the car.

Corporate HQ deployment — placeholder photo
02

Corporate HQ

Badge-free destination dispatch, visitor pre-registration, lift-group optimisation for 6–12 cars.

Hospital deployment — placeholder photo
03

Hospital

Bed and staff priority, infection-control touchless mode, emergency override integrated with the nurse call system.

Questions

What clients ask first.

Can it be added to an existing lift?

Yes, in most cases. The car unit and sensors fit inside the car and machine room and talk to the existing controller; the drive stays.

What happens to the face data?

A mathematical template is stored on the building server, encrypted, with consent recorded. Images are not kept. Users can delete their template at any time.

Who answers an emergency?

Your operator, our 24/7 desk, or both, with the live feed, car status and nearest technician on one screen.

EG-03 · Sentinel Lift

See it running on your site, not in a slide deck.

A demo starts with your floor plan, deck plan or garden drawing. We come back with a design, a bill of materials and a written quote.