Eagleby Outsource China

Hospitality

Meridian Room

A hotel room that listens, anticipates and saves energy while nobody is in it.

An in-room intelligence layer for hotels: voice concierge in the guest's language, climate and lighting that learn preferences, presence-aware energy management, and housekeeping that knows which rooms are ready without knocking.

energy per occupied room
-23%
guest rating on in-room voice concierge pilots
4.7 ★
to download — voice, panel or the guest's own phone
0 apps

A moment with Meridian Room

The guest says "I'm tired, it's been a long flight" and the room dims, cools by two degrees, lowers the blinds and offers a late breakfast. When she leaves for the day, the room drifts to eco, and housekeeping sees it is free on their board. Energy per occupied room: down 23%.

The problem it removes

Hotel rooms are run by a thermostat the guest cannot understand, a phone to reception and a card in the slot.

Energy is wasted in empty rooms; requests are lost between the front desk and housekeeping.

Voice concierge — placeholder photo01 / 06

Capability 1

Voice concierge

Requests, bookings, directions and room control in the guest's language; routed to staff with context when a person is needed.

Adaptive climate and light — placeholder photo02 / 06

Capability 2

Adaptive climate and light

Preferences learned per guest profile, with sleep, work and welcome scenes and a quiet night mode.

Presence-aware energy — placeholder photo03 / 06

Capability 3

Presence-aware energy

Radar presence replaces the key-card slot; HVAC, lighting and plugs step down when the room is truly empty.

Housekeeping intelligence — placeholder photo04 / 06

Capability 4

Housekeeping intelligence

Room status from presence and door events; priority lists that follow check-outs and do-not-disturb.

Guest privacy — placeholder photo05 / 06

Capability 5

Guest privacy

Microphones mute physically; no audio leaves the room; profiles are deleted at check-out unless the guest keeps them.

Operations console — placeholder photo06 / 06

Capability 6

Operations console

Energy, requests, maintenance flags and guest sentiment per room, floor and property.

How it works

Sense. Understand. Decide. Act.

  1. 01SenseCameras, radar, microphones, environmental and access sensors — chosen for the space, not the brochure.
  2. 02UnderstandVision and speech models run on an edge gateway in the room, so nothing waits for the cloud and nothing leaves it without consent.
  3. 03DecideScene rules and safety policies turn detections into decisions: escalate, notify, actuate, or stay quiet.
  4. 04ActLights, locks, motors, doors, screens, speakers and people — through open protocols and one operations console.

Operations

One console. Every event, with its evidence.

Live status, detections with the clip or image that triggered them, who was notified and what happened next. Per room, per car, per gate, per site.

Meridian Room operations console — placeholder photo
Specification · EG-09
In-roomBedside hub with far-field mics and screen, radar presence, door and window sensors, thermostat and lighting control
ComputeOn-hub speech for control; property server for routing and energy
IntegrationPMS (OPERA, Mews, Cloudbeds), BMS, locks (ASSA ABLOY, dormakaba), TV, housekeeping apps
EnergyHVAC setback logic per room class, occupancy analytics, ESG reporting
RolloutRetrofit in one night per floor; no rewiring for most rooms

Integrations

  • Oracle OPERA
  • Mews
  • Cloudbeds
  • ASSA ABLOY
  • dormakaba
  • Honeywell INNCOM
  • Lutron
  • Schneider
  • Alexa for Hospitality
  • Teams

Deployments

Where it goes to work.

Business hotel deployment — placeholder photo
01

Business hotel

Energy setbacks and work scenes; concierge routed to a small night team.

Resort deployment — placeholder photo
02

Resort

Multilingual guests, villa-wide scenes, pool and spa booking by voice.

Serviced apartments deployment — placeholder photo
03

Serviced apartments

Long-stay profiles, weekly housekeeping logic, utility reporting per unit.

Questions

What clients ask first.

Will guests trust a microphone in the room?

Trust comes from a physical mute switch, a visible indicator, no audio leaving the room, and a clear card explaining it. Pilots show 9 in 10 guests leave it on.

How long does installation take?

A floor per night in most properties: hub, sensors and thermostat module, no rewiring. Integration with the PMS and BMS is done once per property.

Can it replace the key-card energy switch?

Yes, and it does a better job: it knows the difference between a guest asleep and an empty room with a card left in the slot.

EG-09 · Meridian Room

See it running on your site, not in a slide deck.

A demo starts with your floor plan, deck plan or garden drawing. We come back with a design, a bill of materials and a written quote.